Leading UK Casket Manufacturer Chooses Aqualine Water Based Coating

Client Overview

A prominent UK casket manufacturer was looking to move away from solvent-based coatings to more eco-friendly water-based alternatives. Their objectives were to reduce VOC (volatile organic compound) emissions, improve worker safety, and enhance their sustainability profile—all while maintaining the high-quality finishes their customers demanded. They needed a supplier that could guide them through the process and ensure a seamless transition.

Challenge

The manufacturer had long relied on solvent-based coatings, which posed challenges when switching to water-based systems. They were concerned about potential disruptions to their production line, changes in drying times, and whether the new coatings would provide the same durability and finish.

To succeed, they needed a partner who could not only supply high-performance water-based coatings but also provide hands-on technical support and training throughout the transition.

Solution

Intercoat Paints was selected for their proven expertise in water-based technology and their ability to offer tailored solutions. We immediately engaged in a comprehensive 5-week program, designed to demonstrate, trial, and implement the new coatings effectively.

Key Steps Taken:

Initial Demonstration: Intercoat’s team conducted an on-site demonstration to showcase the application process and properties of the water-based coatings. This allowed the manufacturer to see the performance and aesthetic qualities first-hand before committing to the change.

Product Trial: Over the next three weeks, the manufacturer trialled the water-based coatings on a variety of caskets under normal production conditions. This testing phase provided valuable feedback on drying times, finish quality, and the product’s overall compatibility with their existing processes.

On-Site Support: Intercoat Paints provided technical experts on-site during the trial period to assist with application techniques, equipment calibration, and troubleshooting. This ensured minimal downtime and a smooth integration into the production line.

Staff Training: We conducted comprehensive training sessions with the manufacturer’s team, educating them on how to optimise the use of water-based coatings, ensure consistency, and make minor adjustments to their processes where necessary.

Results

• After just 2 weeks, the casket manufacturer fully transitioned to water-based coatings with outstanding results:
• Reduced VOC Emissions: The switch significantly lowered VOC levels, improving the environmental sustainability of their production process.
• Enhanced Safety: Replacing solvent-based coatings with water-based solutions created a safer work environment for employees by eliminating exposure to hazardous chemicals.
• Maintained High Quality: The new coatings matched the durability, gloss, and finish quality of the previous solvent-based products, ensuring customer satisfaction.
• Quick Implementation: The smooth trial process, supported by hands-on demonstrations and training, allowed the manufacturer to transition in just five weeks without any major production delays.

Conclusion

Intercoat Paints played a crucial role in helping this casket manufacturer move from solvent-based to water-based coatings within a short 2-week period. Through a combination of live demonstrations, product trials, and dedicated on-site support, we ensured a successful transition that not only met environmental goals but maintained high production standards. Today, the manufacturer enjoys the benefits of safer, more eco-friendly water-based coatings.