Talk to an expert: sales@intercoat-paints.co.uk or call 01922 638 821

Leading UK Manufacturer of surface finish solutions
Intercoat - perfect coatings since 1974
Connect with us

Connect with us
+44 (0)1922 638 821

About us

Close

Surface Finish

Close

Brands & Products

Close

Support

Close

Privacy Policy

Intercoat Industrial Paints Ltd

Internet Privacy & Cookies Policy

This website is owned and operated by Intercoat Industrial Paints. We take the privacy of our website visitors seriously and are committed to protecting your personal data. This Privacy and Cookies Policy outlines how we handle the information we collect from you via our website and through other means of communication, such as email. Please note that this policy may be updated periodically to reflect changes in the law or our business practices.

This policy explains how your personal data is used when you interact with us, either through our website at www.intercoatpaints.com or through email correspondence.

If you have any questions about this policy, please contact us using the details provided at the end of this document.

1. Information We Collect

While operating our website, we may collect and process the following data:

1.1. Website Usage Data: This includes details of your visits to our website, such as traffic data, location data, weblogs, and other communication data, as well as the resources you access.

1.2. Personal Information Provided by You: This includes any data you provide by filling out forms on our website, such as when you subscribe to our newsletters or contact us.

1.3. Correspondence: Information you provide to us via email or other communication methods.

2. Use of Cookies

We may collect information about your computer and internet usage to enhance our services and to gather statistical data regarding your use of our website. This information does not identify you personally but helps us to improve our website and the services we offer.

2.1 Cookies and Usage Tracking: A cookie is a small file that is stored on your computer when you visit certain web pages. Cookies allow us to track visitor behaviour on our site, which helps us to make improvements. You can disable cookies in your browser settings, but doing so may affect the functionality of certain parts of our website.

2.2 Third-Party Cookies: Advertisements featured on our website may also use cookies, which are outside our control. These cookies are downloaded if you click on any advertisement.

For more information on cookies, visit All About Cookies.

3. How We Use Your Information

The information we collect is primarily used to provide you with our services. Specifically, we may use your data in the following ways:

3.1 To Provide Services: To supply you with information you have requested, including product details, services, and updates.

3.2 To Fulfil Contracts: To meet our contractual obligations to you, such as processing orders and payments.

3.3 To Communicate Changes: To inform you of any changes to our services, products, or website functionality.

3.4 Marketing Communications: If you are an existing customer, we may send you information about products and services similar to those you have previously purchased. If you are a new customer, we will only contact you with your consent.

3.5 Third-Party Offers: With your consent, we may allow select third parties to contact you with information about products or services that may interest you.

3.6 Statistical Reporting: We may provide advertisers or partners with aggregate data about our website users but will not share any personally identifiable information.

4. Data Storage and Security

4.1 Data Transfer: We may transfer and store data outside the European Economic Area (EEA) for processing and storage by third parties that assist us in providing services. By submitting your personal data, you agree to this transfer. We take steps to ensure your data is treated securely.

4.2 Data Security: All data you provide is stored on secure servers. Any payment transactions will be encrypted for security purposes.

4.3 Risks of Data Transmission: The transmission of information via the internet is not entirely secure, and while we strive to protect your personal data, we cannot guarantee the security of information transmitted electronically. Any transmission is at your own risk.

5. Disclosure of Your Information

5.1 Third-Party Sharing: We will not share your personal data with third parties, except in cases where we are required to by law or where it is necessary to fulfil a contractual obligation.

6. Third-Party Links

Our website may contain links to third-party websites. These sites are responsible for their own privacy policies, and we recommend reviewing their policies before submitting any personal data. We do not accept responsibility for the practices of these third-party websites.

7. Access to Your Information

Under the Data Protection Act 1998, you have the right to access any information we hold about you. You may be charged a fee of £10 to cover the cost of providing this information. If you would like to make such a request, please contact us using the details provided below.

8. Contacting Us

If you have any questions, comments, or requests regarding this policy, please feel free to reach out to us via email at sales@intercoat-paints.co.uk.

Alternatively, you can write to us at:

Intercoat Industrial Paints Ltd
Bridgeman St
Walsall
West Midlands
WS2 9NW

We value your privacy and are committed to protecting your personal information.

Black Country Chamber of Commerce
Furniture Industry Research Association
British Coatings Federation